Effective Date: July 31, 2026
At Genuine Task, every product is crafted, inspected, and packed with great care to ensure it reaches you in perfect condition.
Order Processing
Once your order is confirmed, we begin preparing your product. Each item is freshly made, quality-checked, and securely packaged before being handed over to our trusted courier partner.
Processing Time: 1–2 business days (may vary for customized or personalized products).
Estimated Delivery Time
Inside Dhaka City
2–4 Working Days after order confirmation.
Outside Dhaka City
3–5 Working Days after order confirmation.
Please note that delivery times are estimates and may vary due to weather conditions, public holidays, courier delays, or other unforeseen circumstances.
Shipping Confirmation
Once your order has been dispatched, you will receive your shipment details and tracking information (where available) so you can monitor your delivery.
Delivery Information
Please ensure that your shipping address and contact number are accurate before placing your order.
Genuine Task is not responsible for delays caused by incorrect or incomplete shipping information provided by the customer.
If the courier is unable to deliver due to an incorrect address or repeated failed delivery attempts, additional shipping charges may apply for re-delivery.
Customized & Personalized Orders
Customized and personalized products may require additional production time before dispatch. Delivery timelines for such orders may be slightly longer depending on the complexity of the customization.
Delivery Delays
While we strive to deliver every order on time, delays may occasionally occur due to circumstances beyond our control, including:
Courier service delays
Natural disasters or severe weather
Public holidays
Political or transportation disruptions
We appreciate your patience and understanding in such situations.
Contact Us
If you have any questions regarding your shipment or delivery, please contact us:
Genuine Task
Email: [email protected]